Business Analysis

Date	Activities to be undertaken	Actions required	Action planned
15/05/2016	The review of the proposal and the framework developed in the project. Start  working on the project, particularly on the fundamental   functional area	Acquire a clear understanding of the visions and objectives of the project to clearly separate the functional from non-functional aspects	To complete the key functional areas
18/05/2016	Start working on the non-functional components	The completion of the work on the non-functional requirements	To complete work on  non-functional requirements to pave way for the development of product backlogs
20/05/2016	Undertake research on what constitute of product backlog  to understand how to create it before developing one	Completing product backlog	Complete developing product backlog to start working on business impact.
22/05/2016	Undertake the review on the “As is” and the “To be” frameworks. Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper Start  working on the project’s business impact	Complete on the brief on the impact of the project	Compile the recommendations section of the  briefing
25/05/2016	Start working on the mock up characterized by the user story acceptance	Complete the criteria on the users’ story of acceptance	Align the user acceptance story to select and start  working on a job description
26/05/2016	Start developing business analysis job description	Complete developing the description	Work on the executive summary
28/05/2016	Incorporate the bibliography and finalize the report	Review the entire report to make it ready  for presentation	Submit  the report

 

 The Project Journal

The completion of the project is an intricate process. Therefore, it is important to have a guiding timeframe upon which the project would be executed (Blais 2012).

Product Backlog

The product or outcome of a project should satisfy the users’ requirements (Carkenord 2009). Therefore, a product backlog is an important tool upon which the expectations can be identified and incorporated in the product development.

As a/an	I would want the new system to….	So that
Administrator	Be able to register new members to the club through the online system	The new members can be registered cheaply and effectively as compared to the current manual registration
User (club member)	Able  to log in to the system at convenient places and time	To reduce the need to go to the  club’s offices every time there is a  need to make an inquiry or gather information
User  (club member)	Log out after  finishing  with the site	To ensure that no one gets  access to my account after I am through
User (the club’s office)	Monitor the members, their  activeness, and contributions	To determine the active members through the  systematic review
User (administrator)	Remove the registered members who have stayed in the system for long before  making a positive contribution	To  ensure that only the active members remain as  affiliates to pave way  for the interested members
User (administrator)	Receive  inquiries from both the existing and non-existing members	Serve the clients effectively and conveniently
User (the club’s office)	Send information to specific members in time and in good form through the  online system	Avoid sharing confidential information. The information should be sent to the specific members
User (club member)	Change password, and retrieve an account  upon forgetting passwords and or user name	Remain active even after such unfortunate occurrences
User (administrator)	Being able to retrieve user information such as names, addresses, and telephone number	Contact the user when there is the need
User (club member)	Change some details such as address and telephone number	Keep in touch with the  club even after changing the contact details
User (club member)	Make payments through the online platform	Conveniently and securely book for events  without  having to travel to the offices

 

Decline

“AS IS” Processes

Receive application                                          if applicant not suitable

If applicant suitable

Open file

 

 

 

 

 

 

 

 

 

 

 

 

Fills in the application form

TO BE” Process

Interested application

Confirm all fills filled

Enter details in the database

If applicant suitable

If applicant not suitable

Change detail when requested by member

Decline

 

 

 

 

 

 

Comparing “As Is” and “To Be” to prepare for the change and Training Team

The shift from the “As Is system” (manual registration of members) to the “To Be” (the proposed online registration system), will have some impact to the people, process, and the technology. The implementation of the change will require the reorganization of the processes and the training of the team, which operating in the system (Brijs 2012; Pollio 2001). Therefore, the comparison of the two systems can be differentiated by looking at the impact of the change.

 

 

The Impact of the change the People and Processes

The users of both the old and new systems are the people who will be impacted by the proposed changes. The administrator, the office staff, the existing, and potential club members are the primary stakeholders of concern in this respect (Cadle et al 2014). The club members will have little to learn about the system because they just need to follow interfaces that are simple to understand, while registering and using the platform. However, the administrator and the office staff would be required to possess technical skills to understand and operate the new system. Therefore, training is required to boost the likelihood of the success of the proposed project (Harvard Business Review Press 2011). As opposed to “As Is,” the “To Be” system will not require the administrator and the office staff. On one hand, the interested members would not be required to meet one on one. The system operators are hence required to be cautious and follow the due process to avoid registering and involving unauthorized parties.

Technology

Technological advancement is an obvious development that Olympic Club will experience upon the implementation of the proposed change. New computer hardware and software will be adopted because the online registration processes are primarily dependent on their application (Palepu and Healy 2008). The new system cannot take place in the absence of the internet connectivity, which is one of the important technological changes expected.

Managing Recommendation

The introduction of the new system can be a complicated process in a situation where the support from the people is not forthcoming. The users of the proposed system can resist, while in other cases, they may not have the necessary skills to support the implementation. The first step in managing the recommended project to its success is the training of the users (Frisendal 2012; Johri 2010). It is clear that the current team does not have the prerequisite experience in a computerized system; they are used to manual paper and pen system. The management should invest in the training of the staff by hiring experts to teach them on computer operations and the application of the relevant software and systems. The training should be detailed and the staff should be taught on the practical application before being allowed to operate the system independently (Ma and Yhan 2014; Sobh et al. 2007). The need for intensive training is also compelled by the fact that the system will involve online payments, which can be at risk if the team operating within the system is not cautious enough.

Backlog Categorization using the MOSCOW Method

The components that are of great significance must be incorporated otherwise the proposed system will not be realized (Myers 2009). The components that are of priority are categorized as “Must Have” and they are ranked from 1 to 5. According to the method, the “Must Have” requires clarity before the project kicks off or is launched because lack of either of the components would lead to total failure (Zikmund et al. 2012; Moran 2015). Should Have components (ranked from 5 to 9) are the not only critical but also important and of high value, while “could have” are the features (ranked from 9 to 11), which could be incorporated without the incurring a lot of efforts or cost.

 

 

Priority	Ranking	As a/an	I want to….	So as that….
Must Have	1	System administrator/office staff	Have the skills and knowledge about the registration  process  using the new system	The staff concerned should be able to access and run the new system
Must Have	2	User/club   member	Be in a position to log in	To access the system and use it in the registration, accessing information, and making payments when required.
Must Have	3	User/club  member	Log out  my account after I am through	To reduce the risk of another person accessing  my account after I am through
Must Have	4	User/club   member	Be able to enter and alter personal details  when  necessary	To  effect changes such as change of address and occupation
Must Have	5	User/club  member	Receive notification of the new events and information	To be informed of  new  development as a  member
Should  have	6	Administrator/office staff	Ability to incorporate changes  on members details	The changes requested  by the members can be incorporated
Should  have	7	Administrator/office staff	To remove registered members who not adding value to the club	To have at the register only the ones that are active and adding value; hence, reducing the cost of holding unnecessary data
Should  have	8	User/club member	The option for live chat	To make equerries and receive feedback promptly
Should  have	9	Administrator/office staff	Be able to change the members password as and when requested after authentication	To avoid hacking and  allowing the members  to operate secured accounts
Could  have	10	administrator/office staff	Easily access  information to interested members in an upcoming event	To monitor the expected activity level from the members
Could  have	11	User/club member	An opportunity to chat with other members	Socialization and sharing ideas among club  members

Screen Designs for Two MUST Stories, Business Rules, and Justification of the Design

 

ID	Theme	As a/an	I want to	So that…	MVP
1	Members  registration	administrator/office staff	Registered members using the online system	New members do not have to flock in the  office to register	Must
2	Member’s Information	administrator/office staff	Access and update member’s information conveniently	I can  assess the membership activeness and  update  details as per member’s request	Must

Business rules:

The following business rules are applicable to the two ranked Must Have stories:

1. The primary  details of individuals interested in registering as members, including name, age, gender, and contact information must be given priority

 

2. Upon filling in the primary details, the individuals should be automatically be incorporated in the list of members
3. Only the active members  will be retained in the list of members

 

OLYMPIC CLUB Member’s details Registration number Home/office phone               Personal phone Street Post number Postal code Email address Last name First name Nationality

Justification of the design

The design can be justified using four reasons/factors including:

1. It incorporates fundamental information about a member
2. It is easy to navigate and operate
3. It provides for the log in and out
4. It provides the opportunity for the life chat

Acceptance Criteria for the Two Stories

Story 1: As a system administrator, I want to register the club members through the online platform to have members registered conveniently

The functions in the web portal are not only easy to apply, but also easy to display data; story a few acceptance criteria including:

• The components allow the entry of the fundamental components in a registration
• It is easy to authenticate and adjust data to ensure that they are 100% accurate
  • The portal is easy to use; hence, interested individuals can just fill in the required details when registering as members

Story 2: As a system administrator I want to Access and update member’s information conveniently so that I can assess the membership, activeness, and update details as per member’s request

• The members can request for an adjustment in their accounts through the setting icon in the portal
• The members provide the details on the aspect  they intend to adjust and authenticate their identity
• The date of the last activity is used as an indication of the activeness  level of the member

Job Descriptions for a Business Analyst

Olympic Club is one of the best clubs for swimming and tennis games. The club has been in operation since 1961 and is looking forward to implement an online registration platform to replace the manual (paper and pen) system. The organization is looking for a business analyst and call for interested parties to make applications upon fulfilling the requirements and responsibilities:

• Three years’ experience in a systems analysis
• Able to articulate teamwork and communication (Weese & Wagner 2011)
• Be creative  to  be able to define problems and their solutions
• The ability to define the stakeholders’ interests and develop a satisfying product
• Be able to formulate work breakdown structures and timeframes
• Be comfortable with conducting interviews and be able to utilize question opportunities effectively for the best results.
• Have the ability to Conduct “As is” and “To be” analysis and develop their diagrams accurately.