Computer user support help desk and support specialist
ASSIGNMENT NAME: Assignment #6 (A)
To research tools that can help you resolve problems.
Discussing methods for evaluating and selecting technology products
GRADE PERCENTAGE: 2%
Read Chapter 8 and Complete “Check Your Understanding” at the end of the chapter
Assignment 6A: HANDS-ON: Do Activity 8-1 (at least 300 words). Cite all sources.
SUBMIT IN BLACKBOARD:
Locate the Assignment Link(s) by name and submit your work by the due date and time. Please submit Activity in the Assignment #6 link.
Assignment 6A: HANDS-ON: Activity 8-1 (at least 300 words)
Criteria content – 4pts
Additional criteria content – 4pts
Description of evaluation method used – 4pts
Objective or subject results – 4pts
Agree or disagree with results – why or why not? –
Textbook: Computer User Support Help Desk and Support Specialist – 6th edition, By: Fred Beisse