Discussion and exercise question | Information Systems homework help

1. Discussion: 250 words, APA, two references

Search “scholar.google.com” for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion? 

2. Exercise Question: APA, scholary articles, Should cover all the points and References

Using a web browser and a search engine, search the terms “CitiBacnk backup tapes lost.” You will find many results. Select one article and identify what that article considers a short coming in CitiBank’s planning. What part of the contingency planning process came up short(IR, BP, or CP)? How could the shortcoming have been prevented.

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